domnick hunter - a division of Parker-Hannifin Corporation. World-Class Filtration, Purification and Separation Solutions to Industry

Support

Parker domnick hunter is fully committed to offering a high level of support to its customers. Whether its talking to us about the wide range of filtration, purification and separation application solutions available, obtaining a quotation for a price and delivery of products, 24/7 technical support or if you simply just want to talk to a customer support representative for help and advice, Parker domnick hunter can help you.

Extended Services - Installation & Commissioning

Invariably, equipment that has been installed incorrectly and commissioned by inexperienced personnel proves to be unreliable and inefficient in operation, thereby increasing the cost of ownership over its lifetime. Having your new compressed air treatment, breathing air system, water chiller or gas generator product installed and commissioned correctly will contribute to the efficiency and long-term reliability and what could be better than having the manufacturer supervise or provide this service?

Our specialist installation and commissioning service will ensure that your equipment is fully operational and attains the optimum performance from start-up. Our technicians, who have unique knowledge of both the products and applications, will ensure that your equipment is correctly installed and commissioned to meet your particular requirements to provide the lowest operational cost and maximum energy efficiency.

Preventative Maintenance & On-Demand Service

Our products have been designed to provide ease of maintenance with predetermined service intervals backed by specific service kits, but we recognise that your specific application is likely to be unique. We therefore offer a full range of preventative maintenance programmes from on-demand servicing, to total care plans, where we provide a comprehensive preventative maintenance programme and ensure complete validation of the equipment and process. Our technicians are fully in-house trained on both products and applications and will possess knowledge of local legislation to ensure that you receive a very high quality service.

Under a total care plan, the equipment is provided with an automatic warranty extension for the duration of the agreement. This cost effective maintenance programme ensures that your equipment is optimally operated throughout its life cycle for a fixed and predictable cost. The programme includes the standard servicing, a full range of diagnostic checks and extended services to validate the systems compliance with the application requirements.